Order Process and FAQ's

Why are your prices so low? How can you afford to sell at these prices?

We are the actual Manufacturer of most of our Trade Show Products. Some of our parts come from overseas but we make sure that all parts are of the highest quality. We visit our oversea partners twice per year.

How can I order a Trade Show Display?

Since many people have questions on our Display Booth Products & Exhibit Graphics we recommend you call to speak to one of our Trade Show Specialist. You may also order online. Email is another option. We except all major credit cards and business & personal checks.

When should I order a Display?

Planning ahead is very important so we have the time to work with you to make sure you get the products and service you deserve. Depending on the size of your Display and Graphics needs this will determine how soon you need to place your order. We offer a rush service, but you will need to pay rush fees. We usually like 2 weeks to 1-month time for your Trade Show Products & Graphics.

How much is Shipping?

Shipping depends on where you are located and how soon you need the product, whether it’s one Trade Show Booth or several Display Booths. We can ship anywhere in the world. Most of our business is done in North America. Ground shipment is approx. $90 for a Pop Up Display. We exclusively use UPS, however we will use the carrier of your choice if you prefer.

How long will it take to get my Display Shipped?

Our standard lead-time on all colors is 5 to 7 business days. Black, or Blue can ship same or next day in most cases. Most Trade Show Graphics have a 7 to 10 business day lead-time from the day your artwork is approved.

Do you charge Sales Tax?

We only charge taxes if we ship to an address inside California.

Does the Shipping Case have wheels?

Yes. One person should have no problem transporting our Trade Show Displays. They also come with easy to use handles for rolling or to carry.

What file formats do you accept for "output ready" Display Graphics?

We accept Adobe Illustrator, Adobe Photoshop. Corel-Draw and a few other Graphic applications. Files must be sent on disc or uploaded via FTP to our site. Small files can be sent via e-mail. Read more in our graphics section.

Why purchase Tradeshow Products from Trade Show Display Depot?

We have been in the Trade Show Exhibit business for many years and have always manufactured our own products. (This eliminates the middle man) We pride ourselves in excellent customer service. Our goal is to have you as a customer for many years and not just a one time deal.

How do the Fabric Panels and Mural Graphics connect to the frame of a Pop Up Display?

Both types of panels connect using a magnet-to-magnet connection for a perfect fit alignment.

How long does it take to set up a Pop Up Booth? Is it easy?

Setting up one of our Pop Up Exhibits usually takes about 10 minutes. Other larger Displays may take longer but are all easy to set up.

What kind of warranty do you offer?

We offer a Lifetime Warranty on all of our Pop Up Frames. Other warranties apply for other products and Graphics. (Ask your sales rep.)

What type of fabric is used on your Displays?

Frontrunner fabric is textured loop material which accepts most velcro-type dots or strips to affix graphics. This is our most common fabric used The fabric looks a little like carpet and has become very popular as a covering for Trade Show Booths.

How long will my Display last?

For many years if handled properly. The graphics can be easily updated as your products and messages change.